Terms and Conditions

Oticy.com Terms and Conditions

1. Introduction

Welcome to the online store website (“Website”) of Oticy LLC (“Company”). These terms and conditions (“Terms”) govern your use of the Website and your purchases of products offered on the Website. By accessing the Website and making purchases, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using the Website.

2. Use of the Website

2.1 Permitted Use: You are granted a non-exclusive, revocable, limited license to access and use the Website for personal and lawful purposes only. You shall not use the Website for any purpose that is illegal or prohibited by these Terms or applicable laws.

2.2 Prohibited Activities: You shall not engage in any unauthorized use, reproduction, distribution, modification, or creation of derivative works based on any part of the Website or its content. Additionally, you shall not engage in any activity that disrupts, interferes with, or damages the functionality of the Website or its underlying infrastructure.

3. Purchases

3.1 Order Placement: By placing an order on our Website, you represent and warrant that the information provided is accurate, complete, and current. The Company reserves the right to refuse or cancel any order at its discretion, including but not limited to instances of suspected fraud or misrepresentation.

3.2 Acceptance: Your order constitutes an offer to purchase products. All orders are subject to acceptance by the Company. Acceptance occurs when the Company dispatches the products and provides you with a shipment confirmation.

4. Payment

4.1 Payment Authorization: By providing payment information, you authorize the Company to charge the applicable amount for your order to the payment method provided. You represent and warrant that you have the legal right to use the payment method.

4.2 Pricing and Taxes: Prices listed on the Website are exclusive of applicable taxes and shipping fees. You are responsible for any applicable taxes, duties, or fees imposed by your jurisdiction. The Company reserves the right to adjust prices and fees at its discretion.

5. Shipping and Delivery

5.1 Shipping: The Company will make reasonable efforts to fulfill orders promptly. However, delivery times are estimates and not guaranteed. The Company shall not be liable for delays caused by factors beyond its control, including but not limited to customs procedures and shipping carrier issues.

5.2 Risk of Loss: The risk of loss and title for products pass to you upon delivery to the carrier. The Company shall not be responsible for any loss or damage to products during transit.

6. Returns and Refunds

6.1 Return Policy: The Company’s return policy is outlined on the Website. By making a purchase, you agree to the terms and conditions of the return policy.

6.2 Return Authorization: To initiate a return, follow the instructions provided in the return policy. The Company reserves the right to reject returns that do not meet the specified criteria.

7. Intellectual Property

7.1 Ownership: The Website and its content, including text, graphics, images, logos, and software, are the exclusive property of the Company or its licensors. All rights not expressly granted are reserved.

7.2 Trademarks: All trademarks, service marks, and trade names used on the Website are the property of the Company or their respective owners. You shall not use any marks without prior written permission.

8. Limitation of Liability

8.1 Exclusion of Damages: To the extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use or inability to use the Website or products.

9. Governing Law and Dispute Resolution

9.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the state of Florida, excluding its conflicts of law principles.

9.2 Dispute Resolution: Any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Website shall be resolved through arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Miami, Florida.

10. Changes to Terms and Conditions

10.1 Modification: The Company reserves the right to modify, update, or amend these Terms at any time by posting the revised version on the Website. Your continued use of the Website after such changes constitutes your acceptance of the updated Terms.