Contact Us
Business Hours
Eastern Standard Time
Monday: 9am – 5pm
Tuesday: 9am – 5pm
Wednesday: 9am – 5pm
Thursday: 9am – 5pm
Friday: 9am – 5pm
Saturday: Closed
Sunday: Closed
FAQ
Are your products genuine and of high quality?
Absolutely. We take pride in offering genuine and high-quality products from reputable brands in the vape and smoke industry. Your satisfaction and safety are our top priorities.
Is your online shop only for wholesale purchases, or can individual customers buy as well?
Our online shop caters to both wholesale customers and individual customers. Whether you’re looking to purchase products in bulk for your business or you’re an individual enthusiast, we have you covered.
What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, wire transfers, Zelle, cash and PayPal. This ensures a convenient and secure payment process for all our customers.
How soon can I expect my order to be shipped?
We strive to process and ship orders as quickly as possible. Typically, orders are processed within 1-2 business days. Shipping times may vary depending on your location and the shipping method you choose during checkout.
Do you offer any discounts or promotions for bulk orders?
Yes, we offer discounts and promotions for bulk orders. If you’re making a large purchase for your business, please reach out to our sales team to discuss potential discounts and customized pricing.
What should I do if I receive a defective product or an incorrect item?
If you receive a defective product or an incorrect item, please contact our customer support team within 7 days of receiving your order. We will work to resolve the issue and ensure that you receive the correct items or a replacement if needed.